User Deletion Policy for Lodestone
Effective Date: December 2024
Lodestone (“we,” “our,” “us”) is committed to respecting your privacy and ensuring the security of your personal information. This User Deletion Policy outlines your rights and the process for deleting your personal information.
1. User Rights
- You have the right to request the deletion of your personal information from our records at any time.
2. How to Request Deletion
- To request the deletion of your personal information, please contact us at [email protected] with the subject line “User Deletion Request.”
- Provide your name, contact details, and a brief description of the information you wish to have deleted.
3. Verification Process
- Upon receiving your deletion request, we may need to verify your identity to ensure the security and privacy of your personal information.
- You may be required to provide additional information or documentation for verification purposes.
4. Processing Your Request
- Once your identity is verified, we will process your deletion request within [insert number] business days.
- We will notify you when your personal information has been deleted or if we encounter any issues during the process.
5. Exceptions
- In some cases, we may be required to retain certain information for legal, regulatory, or legitimate business purposes.
- If your information cannot be deleted due to these reasons, we will inform you of the specific reason and the nature of the retained data.
6. Contact Us
- If you have any questions or concerns about this User Deletion Policy or our data practices, please contact us at [email protected].